Returns & Exchanges

At I'M IN, we want you to feel confident and comfortable in your purchase; if your fit isn't perfect, we offer a hassle-free return and exchange process within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, unwashed, and have all original tags attached to qualify for a return or exchange.

• 2.
  Initiate Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 3.
  Pack and Ship

  Securely pack your items and attach the prepaid shipping label provided via email, then drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.